{"id":730,"date":"2025-09-02T19:55:44","date_gmt":"2025-09-02T19:55:44","guid":{"rendered":"http:\/\/valeriiaflowers.md\/?page_id=730"},"modified":"2025-09-04T12:16:13","modified_gmt":"2025-09-04T12:16:13","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/valeriiaflowers.md\/ro\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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Termeni \u0219i Condi\u021bii<\/h1>\n

Bine a\u021bi venit \u00een magazinul nostru online de flori (denumit \u00een continuare \u201eMagazinul\u201d). V\u0103 rug\u0103m s\u0103 citi\u021bi cu aten\u021bie ace\u0219ti termeni \u0219i condi\u021bii, deoarece prin efectuarea unei achizi\u021bii pe site-ul nostru sunte\u021bi de acord cu ace\u0219tia.<\/p>\n

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1. Dispozi\u021bii generale<\/h3>\n

1.1. Prezentul regulament reglementeaz\u0103 modul de utilizare a site-ului Magazinului, plasarea \u0219i plata comenzilor, precum \u0219i condi\u021biile de livrare.
1.2. Magazinul \u00ee\u0219i desf\u0103\u0219oar\u0103 activitatea \u00een conformitate cu legisla\u021bia Republicii Moldova.
1.3. Utiliz\u00e2nd site-ul nostru, confirma\u021bi c\u0103 ave\u021bi cel pu\u021bin 18 ani \u0219i capacitatea deplin\u0103 de exerci\u021biu pentru a \u00eencheia contracte.<\/p>\n

2. Sortiment \u0219i pre\u021buri<\/h3>\n

2.1. Toate produsele prezentate pe site sunt \u00eenso\u021bite de descriere \u0219i fotografie. Fotografiile au caracter ilustrativ; pot exista mici diferen\u021be \u00een aspectul florilor \u0219i ambalajului.
2.2. Toate pre\u021burile sunt exprimate \u00een lei moldovene\u0219ti (MDL) \u0219i includ taxa pe valoarea ad\u0103ugat\u0103 (TVA), dac\u0103 nu este specificat altfel.
2.3. Magazinul \u00ee\u0219i rezerv\u0103 dreptul de a modifica pre\u021burile \u0219i sortimentul produselor f\u0103r\u0103 notificare prealabil\u0103.<\/p>\n

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3. Comand\u0103 \u0219i plat\u0103<\/h3>\n

3.1. Comenzile se primesc prin intermediul site-ului Magazinului, non-stop.
3.2. Plata poate fi efectuat\u0103 online (card bancar, internet banking, alte metode disponibile) sau, dac\u0103 exist\u0103 aceast\u0103 op\u021biune, numerar la livrare.
3.3. \u00cen cazul pl\u0103\u021bii online, toate tranzac\u021biile sunt procesate prin sisteme de plat\u0103 securizate, certificate conform standardelor de siguran\u021b\u0103. Magazinul nu stocheaz\u0103 datele cardurilor bancare ale clien\u021bilor.
3.4. Comanda se consider\u0103 confirmat\u0103 dup\u0103 primirea cu succes a pl\u0103\u021bii \u0219i trimiterea notific\u0103rii c\u0103tre client.<\/p>\n

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4. Livrare<\/h3>\n

4.1. Livrarea se efectueaz\u0103 pe \u00eentreg teritoriul Republicii Moldova, \u00een zonele indicate pe site.
4.2. Costul \u0219i termenul de livrare se calculeaz\u0103 \u00een momentul plas\u0103rii comenzii.
4.3. \u00cen lipsa destinatarului la adresa indicat\u0103, comanda poate fi predat\u0103 unei ter\u021be persoane (de exemplu, colegi sau vecini) cu acordul clientului.
4.4. Magazinul nu este responsabil pentru \u00eent\u00e2rzieri cauzate de factori independen\u021bi de noi (condi\u021bii meteo, for\u021b\u0103 major\u0103 etc.).<\/p>\n

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5. Returnare \u0219i \u00eenlocuire<\/h3>\n

5.1. Av\u00e2nd \u00een vedere specificul produselor (flori vii), returnarea \u0219i schimbul sunt posibile doar \u00een caz de:<\/p>\n

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    livrare de produse neconforme;<\/p>\n<\/li>\n

  • \n

    livrare de produse care nu corespund comenzii.
    5.2. Reclama\u021biile sunt acceptate \u00een termen de 24 de ore de la primirea comenzii.
    5.3. Pentru returnare sau \u00eenlocuire, clientul trebuie s\u0103 furnizeze fotografii ale produsului \u0219i o descriere a problemei.
    5.4. Decizia privind returnarea banilor sau \u00eenlocuirea produsului este luat\u0103 de Magazin dup\u0103 verificarea circumstan\u021belor.<\/p>\n<\/li>\n<\/ul>\n

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    6. Confiden\u021bialitate \u0219i protec\u021bia datelor<\/h3>\n

    6.1. Magazinul prelucreaz\u0103 datele personale ale clien\u021bilor (nume, adres\u0103, telefon, email) exclusiv pentru plasarea \u0219i livrarea comenzilor.
    6.2. Datele personale nu sunt transmise ter\u021bilor, cu excep\u021bia firmelor de curierat \u0219i a operatorilor de plat\u0103, necesari pentru executarea comenzii.
    6.3. Prelucrarea datelor se face conform Legii nr.133\/2011 a Republicii Moldova \u201ePrivind protec\u021bia datelor cu caracter personal\u201d.<\/p>\n

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    7. R\u0103spundere<\/h3>\n

    7.1. Magazinul nu este responsabil pentru utilizarea incorect\u0103 a produselor dup\u0103 livrare.
    7.2. Magazinul nu este responsabil pentru pierderi directe sau indirecte rezultate din utilizarea sau imposibilitatea utiliz\u0103rii site-ului.<\/p>\n

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    8. Modific\u0103ri ale condi\u021biilor<\/h3>\n

    8.1. Magazinul \u00ee\u0219i rezerv\u0103 dreptul de a modifica prezentul regulament.
    8.2. Toate modific\u0103rile sunt publicate pe site \u0219i intr\u0103 \u00een vigoare din momentul public\u0103rii.<\/p>\n\n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-730","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and Conditions - Valeries Flowers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Valeries Flowers\" \/>\n<meta property=\"og:url\" content=\"https:\/\/valeriiaflowers.md\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Valeries Flowers\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-04T12:16:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/valeriiaflowers.md\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/valeriiaflowers.md\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions - 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